At Animal-TV, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, make a purchase, or use our services.

1. Information We Collect

We collect certain information from you to process orders, enhance your shopping experience, and improve our services. This includes:
Personal Information: Name, email address, billing and shipping addresses, phone number.
Payment Information: Credit card details or payment methods to facilitate transactions.
Order History: Products purchased, transaction amounts, and any communication regarding your order.
Usage Data: Information on how you interact with our website, including IP addresses, browser type, operating system, and pages visited. This data is collected using Google Analytics and Google Tags for analysis and optimization purposes.

2. How We Use Your Information

We use the information collected to:
Process Orders: To fulfill and ship your orders efficiently, including shipping from China with an estimated delivery time of 7-14 days.
Customer Service: To address your inquiries, process returns (within a 15-day window), and provide support when needed.
Site Improvements: Analyzing user behavior and trends on our site using Google Analytics and Google Tags to optimize the shopping experience.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers, such as:
Payment Processors: To handle transactions securely.
Shipping Partners: To ensure accurate delivery of your order.
Analytics Providers: Like Google Analytics, to help us understand how visitors use our site.

4. Your Rights

You have the right to:
Access the personal information we hold about you.
Request corrections or updates to any inaccurate information.
Opt-out of marketing communications at any time.
Delete your account or personal data, subject to certain exceptions (e.g., for legal obligations or legitimate business reasons).

5. Data Security

We are committed to ensuring that your information is secure. We implement a variety of security measures to maintain the safety of your personal data, including encrypted payment processes and secure server access.

6. Cookies

We use cookies to enhance your experience on our website. These small data files help us remember your preferences, analyze traffic, and improve functionality. You can choose to accept or decline cookies via your browser settings.

7. Third-Party Links

The website may contain links to other websites of interest. However, once you leave our site, we are not responsible for the protection and privacy of any information you provide to third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the bottom of this page.

9. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please contact us at ikofys@gmail.com